Warranty, Claims and Invoicing Administrator

Position: Warranty, Claims and Invoicing Administrator

Company: Setanta Vehicle Sales North Ltd
Location: Ballycoolin, Dublin 15
Position: Warranty, Claims and Invoicing Administrator
Type: Full-time
Industry: Automotive / Commercial Vehicle Dealership

About Us:

Setanta Vehicle Sales North Ltd is a premier Renault Trucks Commercial Vehicle Main Dealer, renowned for providing exceptional service and high-quality commercial vehicles. We are committed to excellence in every aspect of our operations and are looking for a dedicated Warranty, Claims and Invoicing Administrator to join our dynamic team.

Role Overview:

We are seeking a meticulous and proactive Warranty, Claims and Invoicing Administrator to manage warranty and contract claims, handle invoicing, and ensure smooth and efficient processing of all related documentation. This role is pivotal in maintaining our high standards of customer service and operational efficiency.

Key Responsibilities:

  • Warranty Administration:
  • Process warranty and contract claims in accordance with manufacturer guidelines and company policies.
  • Ensure all claims are submitted accurately and within required timeframes.
  • Liaise with the manufacturer and customers to resolve any queries or discrepancies.
  • Maintain detailed records of all warranty claims and status updates.
  • Claims Handling:
  • Manage all incoming and outgoing claims, ensuring they are processed efficiently.
  • Investigate and resolve any issues related to claims, coordinating with relevant departments as necessary.
  • Ensure compliance with all relevant regulations and company policies.
  • Invoicing:
  • Generate and process invoices for all sales, services, and warranty and contract claims.
  • Ensure all invoicing is accurate, timely, and complete.
  • Follow up on outstanding queries and manage accounts receivable.
  • Collaborate with the finance department to ensure accurate financial reporting.
  • Customer Service:
  • Provide excellent customer service by addressing inquiries related to warranties, claims, and invoices.
  • Maintain positive relationships with customers, suppliers, and other stakeholders.
  • Handle any customer complaints or issues with professionalism and efficiency.
  • Documentation and Reporting:
  • Maintain organized records of all warranty and contract claims, and invoicing activities.
  • Prepare regular reports on warranty/contract claims performance for management review.
  • Assist in audits and compliance checks as required.

Qualifications and Skills:

  • Previous experience in warranty administration, claims handling, or invoicing, preferably in the automotive industry.
  • Strong organisational skills with attention to detail.
  • Excellent communication and interpersonal skills.
  • Proficiency in using relevant software applications (e.g., dealership management systems, MS Office).
  • Ability to work independently and as part of a team.
  • High level of integrity and professionalism.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional development and career advancement.
  • A supportive and dynamic work environment.
  • The chance to work with a leading brand in the commercial vehicle industry.

How to Apply:

Interested candidates are invited to submit their CV and a cover letter detailing their relevant experience and explaining why they are the ideal candidate for this role. Please send your application to with the subject line “Warranty, Claims and Invoicing Administrator Application.”

Join Setanta Vehicle Sales North Ltd and be a part of a team that values excellence, integrity, and customer satisfaction. We look forward to welcoming you to our team!

Setanta Vehicle Sales North Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

HGV Technician

Position: HGV Technician

Company: Setanta Vehicle Sales

Location: Ballycoolin, Dublin

Salary: Industry leading and Depending on Experience

Setanta Vehicle Sales, located in the thriving industrial hub of Ballycoolin, Dublin, is seeking a skilled and enthusiastic HGV Technician to join our dynamic team. Our new state-of-the-art facility is equipped with the latest technology and tools to ensure top-notch service for our clients.

As an HGV Technician at Setanta Vehicle Sales, you will be responsible for the maintenance, repair, and servicing of heavy goods vehicles (HGVs) to the highest standards. This is an exciting opportunity to join a forward-thinking company at the forefront of the automotive industry, where your expertise and dedication will be valued and rewarded.

Key Responsibilities:

  • Diagnose, repair, and maintain HGVs, including mechanical, electrical, and hydraulic systems
  • Repair and maintenance of alternative fuel vehicles (Electric/CNG/Hydrogen)
  • Perform routine inspections and preventative maintenance
  • Complete service records and maintain accurate documentation
  • Collaborate with colleagues to ensure efficient workflow and exceptional customer service
  • Stay updated on industry trends and technologies to enhance skills and knowledge


  • Proven experience as an HGV Technician, with a strong understanding of HGV systems and components
  • Relevant qualifications in automotive engineering or a related field
  • Excellent diagnostic and problem-solving skills
  • Ability to work efficiently in a fast-paced environment, both independently and as part of a team
  • Commitment to quality, safety, and professionalism

In return, Setanta Vehicle Sales offers a generous package that exceeds industry standards, including competitive salary, opportunities for career advancement, and comprehensive bonus schemes. Overtime is also available for those who are interested. Join us in our brand-new facility and be part of a dynamic team dedicated to excellence in automotive service.

If you are passionate about HGVs and possess the skills and drive to excel in this role, we want to hear from you. Apply now and take the next step in your career with Setanta Vehicle Sales!

To apply, please submit your CV and cover letter to or visit our website for more information.

Setanta Vehicle Sales is an equal opportunity employer and welcomes applications from all qualified individuals. We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Parts Advisor

Position: Parts Advisor

Company: Setanta Vehicle Sales North Ltd – Renault Trucks Dublin

Location: Setanta House, M2 Business Park, Ballycoolin, Dublin 15

Job Type: Full-time

Salary: Competitive, based on experience

About Us: Join our dynamic team at Setanta, a leading Renault Trucks commercial vehicle main dealer committed to excellence in service and customer satisfaction. We are looking for a dedicated and knowledgeable Parts Advisor to enhance our team. If you are passionate about the automotive industry and thrive in a fast-paced environment, we want to hear from you!

Key Responsibilities:

  • Assist customers and workshop technicians with parts inquiries and orders.
  • Identify the correct parts and accessories for vehicles using parts catalogs and databases.
  • Maintain accurate stock levels and manage inventory.
  • Process orders, handle returns, and manage warranty claims.
  • Provide exceptional customer service by addressing queries and resolving issues promptly.
  • Collaborate with the service department to ensure timely availability of parts for scheduled work.
  • Maintain a clean and organized parts department.


  • Previous experience as a Parts Advisor or in a similar role within the automotive industry.
  • Strong knowledge of vehicle parts and accessories, preferably with commercial vehicles.
  • Excellent communication and interpersonal skills.
  • Proficiency in using parts catalogs and inventory management software.
  • Ability to work effectively in a team and independently.
  • Strong organizational skills and attention to detail.
  • A valid driver’s license.


  • Competitive salary with performance-based incentives.
  • Comprehensive training and career development opportunities.
  • A supportive and friendly work environment.

How to Apply: If you are a motivated individual with a passion for the automotive industry and meet the above requirements, we encourage you to apply. Please submit your resume and a cover letter detailing your relevant experience and why you are the ideal candidate for this role.


Join Setanta and be a part of a team that drives excellence and innovation in the commercial vehicle industry. We look forward to welcoming you!

Renault Trucks is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.